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Return & Exchange Policy

Thank You! We greatly appreciate the opportunity to help furnish your home, and it is our sincere hope that your purchase will bring you many hours of enjoyment! The Dump’s promise is to offer first quality furniture, bedding and floor covering at prices that are discounted 30 -70% off of what others charge. In order to keep that promise, certain terms and conditions apply to your purchase.

In order to ensure compliance with each state's regulations, our Purchase Terms and Conditions vary slightly by location. Please see the PDF document for your state below.

The information provided below is for informational purposes only. Every sale receipt will be accompanied by actual terms and conditions which are applicable to that purchase.


For the Full The Dump Sales Terms & Conditions Click Here 


For your convenience, the following contact emails and phone numbers are provided:

  • For day of delivery or day of customer pick up questions, please call the store number provided on the front of the sales ticket;
  • For after-delivery service, please email or call 800-768-0348;
  • For questions concerning your financed account, please email or call 866-538-4489.